ANTI-MONEY LAUNDERING (AML) AND KNOW YOUR CUSTOMER (KYC) POLICY

1. The AML and KYC Policy applies to pocketoption.com and its partners and Clients (hereinafter referred to as the "Company") and aims to prevent and actively combat money laundering and any other activities facilitating money laundering or the financing of terrorist or criminal activities. The Company requires its directors, employees, and affiliates to adhere to the principles of this Policy to prevent the use of its services for money laundering purposes.

2. Actions aimed at concealing or distorting the true origin of funds obtained through criminal means for the purpose of laundering illegal proceeds are generally considered within the scope of this Policy.

3. Money laundering typically occurs in three stages. Initially, in the "placement" stage, cash enters the financial system where funds obtained through criminal activities are converted into monetary instruments such as money transfers, traveler's checks, or deposited into accounts at financial institutions. In the "layering" stage, funds are transferred or moved to other accounts or financial institutions to further separate the money from its criminal origin. In the "integration" stage, the funds are returned to the economy and used to purchase assets, finance businesses, or criminal activities. When financing terrorism, funds obtained from criminal activities may or may not be used; more likely, it is an attempt to conceal the origin or intended use of funds, which will later be used for criminal purposes.

4. The Client undertakes to: comply with legal norms, including international ones, aimed at combating illegal trade, financial fraud, money laundering, and the legalization of funds obtained by illegal means; exclude direct or indirect assistance to illegal financial activities and any other illegal operations using the Website.

5. The Client guarantees the legal origin, lawful possession, and right to use the funds transferred by them to the Company's Accounts. In case of suspicious or fraudulent money deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellations of payments), the Company reserves the right to block your account and cancel any payments made, as well as investigate the nature of suspicious operations on the Client's Account, thereby suspending such operations until the reasons for their occurrence are clarified and the investigation is completed.

6. During the investigation, the Company reserves the right to request from the Client copies of identity documents and bank cards used to replenish the Account, payments, and other documents confirming the legal possession and lawful origin of funds. The Client is prohibited from using services and/or software for any illegal or fraudulent activity, or for any illegal or fraudulent transaction (including money laundering) in accordance with the legislation of the Client's jurisdiction. The Company's refusal to conduct suspicious operations does not constitute grounds for the Company's civil liability for failure to fulfill obligations to the Client.

7. Each division of the Company must adhere to the AML and KYC policy, developed in accordance with the requirements of local legislation.

8. All personal and corporate documentation will be stored for the minimum period of time required by local legislation.

9. All new employees are required to undergo AML and KYC training. Existing employees undergo training annually. Participation in additional training programs is mandatory for all employees involved in AML and KYC.

10. The Company reserves the right to require the Client to confirm their registration information provided when opening a trading account at its discretion and at any time. For the purpose of verifying data, the Company may request from the Client the provision of notarized copies: passport, driver's license, or national identification document to confirm identity; bank account statements or utility bills to confirm the residential address. In special cases, the Company may ask the Client to provide a photograph of the Client holding an identification document next to their face. Detailed requirements for customer identification are provided in the "AML Policy" section on the Company's official website.

11, The procedure for verifying client identification data is not mandatory, provided that the client has not received such a request from the company. The client may voluntarily submit a copy of their passport or other identity document to the Company's customer service department to verify the specified personal data. The client should consider that when making deposits/withdrawals via bank transfer, documents are required for full verification of the name and address due to the specifics of conducting and processing banking transactions.

12. If any client registration data (full name, address, or phone number) has been changed, the Client is obliged to make the corresponding changes to the data specified in their personal profile in the Company or notify the Company's customer service department of such changes without delay.

12.1. To change the phone number provided during the registration of the client profile, we require providing a document confirming the right to use the new number (a contract with a mobile service provider) and a photo of the document confirming identity that the client holds next to their face. The client's personal data in both documents must match.

13. The Client is responsible for the authenticity of the documents (their copies) and acknowledges the Company's right to contact the relevant authorities of the country issuing the documents to confirm their authenticity.



Security and trust are essential for successful trading in financial markets. At Pocket Option, we diligently follow the Anti-Money Laundering (AML) policy and the "Know Your Customer" (KYC) principle to provide our users with the highest level of protection.